Contact Us

Reach out for any questions, concerns, or support needs.

Contact Us

Effective Date: August 9, 2025

Welcome to https://fashionrush.shop! Your satisfaction is our top priority. We are here to provide you with prompt and helpful assistance for any questions, concerns, or feedback you may have.

Contact Details

Email Support: Please send all inquiries to [email protected]. Include your order number or relevant details so we can assist you quickly and accurately.
Customer Service Hours: Monday to Friday: 9:00 AM – 6:00 PM (Local Time) Saturday and Sunday: Closed (Emails will be answered the following business day)
Phone Support: Currently, we handle all communications via email to ensure clear and documented responses.

How We Can Help You

Assistance with orders, including placing, tracking, or modifying orders
Information about shipping, delivery times, and fees
Support for returns, exchanges, and refunds
Product information and recommendations
Technical help with our website or account issues
Receiving your feedback, complaints, or suggestions

Mailing and Returns Address

For returns or formal correspondence, please contact us first at [email protected] to receive the appropriate mailing address and return instructions.

Our Commitment to You

We strive to respond to all inquiries within 24 to 48 business hours. For urgent matters, please include “URGENT” in your email subject line to expedite handling.