Return and Exchange Policy

Return and Exchange Policy

At https://fashionrush.shop, we want you to be fully satisfied with your purchase. If you are not happy with your order, you may request a return or exchange within 30 days of receiving it.

Conditions

• Items must be unused, unwashed, and in their original packaging with all tags attached.
• Proof of purchase is required for all returns and exchanges.
• Certain items, such as sale or personalized products, may not be eligible for return.

How to Return or Exchange

1. Contact us at [email protected] with your order number and reason for return.
2. Wait for our confirmation before sending any items back.
3. Once your return is received and inspected, we will process a refund or send a replacement.

Shipping Costs

• Customers are responsible for return shipping fees unless the return is due to a defective item or our error.
• We recommend using a trackable shipping method to ensure safe delivery.

We aim to make the return and exchange process simple and hassle-free, ensuring you shop with confidence.